Thursday, October 27, 2016
Aqua America Consolidates Call Center Operations in Kankakee, Illinois

National water and wastewater provider Aqua America has consolidated call center operations in the Greater Chicago community of Kankakee, Illinois. In September, the utility completed an expansion at the Downtown Kankakee Clock Tower Centre that doubled its space as well as local employment. This site has assumed the operations previously conducted at a now-vacated Pittsburgh call center.